Online Services

Category: Security

  • How the Wordfence Scanner Protects Your Site

    When we think about Wordfence and how it improves your WordPress security posture, there are two core features we tend to focus on: the firewall, and the security scanner. As the first layer of defense, the Wordfence firewall gets the most attention because it blocks hackers from gaining access. But, the scanner plays an equally important role, alerting you to myriad of security findings that help you keep your site secure and respond quickly if you get hacked.

    This post is Copyright 2018 Defiant, Inc. and was published on the wordfence.com official blog. Republication of this post without permission is prohibited. You can find this post at: https://www.wordfence.com/blog/2018/05/wordfence-wordpress-scanner/

    In today’s post we’re doing a deep dive on the Wordfence security scan. We walk you through everything it does and explain why each step is important.

    Our malware scanner is the best in the industry

    The Wordfence security scan performs a variety of functions, but perhaps the most important is malware detection. Wordfence scan checks your site to ensure you have not been infected with malware.

    As the leader in WordPress security, we see more WordPress malware than anyone else. We see tens of millions of attacks every day, giving us unrivaled access to the latest threat information. We also clean hundreds of hacked websites every month, giving us visibility into the latest malware variants and exploits.

    Our team has a workflow where we collect malware samples in a repository for analysis. Then we test to see if our malware scanner already detects the variant. If it does then we move on. If not, then we create a new malware signature to detect the new malware variant. We run the signature through quality assurance to make sure it does not detect things it should not (known as ‘false positives’). Once the malware signature passes QA, we release it to our Premium customers immediately and then 30 days later our free customers receive the signature. That way we constantly release detection capability for new WordPress threats to our customers.

    Unlike many companies in our space, our analysts and developers are completely focused on WordPress. We don’t have to divide our time securing desktop systems, mobile devices or network hardware. Ensuring that publishers can securely run their websites using WordPress is all we do.

    Our scanner runs on your server, giving it access to your website’s source code. Malware detection rates for remote scanners are significantly worse than server based scans like ours. Remote scanners cannot access site source code. Ours does scan source code – and many malware variants hide in site source code.

    Our scanner was built from the ground up to protect WordPress. Our depth of knowledge, coupled with our singular focus on WordPress has allowed us to produce the best WordPress malware scanning capability in the industry.

    Checking for suspect files and changes makes it hard for attackers to hide their malware

    In addition to looking for known malware, the Wordfence scanner compares your site’s files against the official WordPress.org repository. Any files that have been changed or appear to be out of place are reported to you. This additional step makes it very difficult for attackers to avoid detection.

    We even give you the ability to revert changed files to the pristine version that is in the official WordPress repository when you detect a change.

    Malware scanning so good, we added it to the firewall

    In fall of 2016 we added a break-through feature, integrating our malware scanning capabilities into the Wordfence firewall. As traffic passes through the firewall and before it hits your website it is inspected using our malware scanner, blocking any requests that include malicious code.

    This was a leap forward in detection capability. Many competitor products don’t have a firewall at all. And many don’t have a malware scanner. We provide both and instead of just a rule based firewall that blocks exploits, we actually detect and block malware payloads too with the scanning capability we integrated in 2016.

    The safety of your content matters

    Linking to spammy or malicious content can adversely impact your search engine rankings and reputation. For many sites, search traffic is a critical part of their marketing strategy.

    It is difficult to stay on top of the quality of your outbound links for several reasons. First, the content on pages you link to can change over time, so even if the content was fine when you published the link, it can end up hurting you down the road.

    Second, most active sites have more than one contributor, making it very difficult to stay on top of changes. And even if you have your posts and pages under control, malicious and spammy links can creep in via comments.

    Wordfence helps you weed out links that harm your reputation by scanning your pages, posts and comments for malicious content and known malicious URLs. We alert you in the scan results to these problems in a timely manner. That gives you the ability to go in and remove the links to malicious sites before Google notices them and penalizes your search rankings.

    Blacklist checks

    Domain and IP blacklists are a powerful tool used by search engines, email providers and many others to keep their users safe. As a website owner, landing on a blacklist can have a lasting impact on your site traffic, SEO rankings and email delivery. And there a lot of ways to land on a blacklist, even if your site hasn’t been hacked.

    If your site is running on shared hosting with a shared IP address, for example, your site can be blacklisted based on your neighbor’s behavior.

    Wordfence Premium helps you protect your site’s reputation, alerting you quickly should your domain or IP be blacklisted. By reacting quickly you can minimize any adverse impact. The fix may be as simple as moving your site to another IP address or fixing content on your site that Google thinks is malicious.

    Fixing the issue quickly is key because this will avoid your site visitors seeing a browser warning and will avoid search engine penalties. Wordfence provides early detection which leads to early fixes.

    Sensitive File Checks

    It’s much easier than you think to accidentally leave sensitive files lying around on your server. It only takes one misplaced configuration or backup file with the wrong permissions to arm an attacker with the information they need to compromise your site. Last year on this blog we wrote reported that 12.8% of sites scanned had at least one sensitive file visible to anyone on the internet.

    Running regular Wordfence scans protects you from this risk by alerting you quickly to any issues, locking down or removing sensitive files before they fall into the wrong hands.

    Removed and Abandoned Plugins

    Last summer (2017) we added an important feature that alerts you when plugins have either been abandoned or removed from the WordPress.org plugin directory.

    We define an abandoned plugin as one that hasn’t been updated in over two years. While it is possible that the plugin author is still engaged at that point and available to react to any security issues that arise, it’s not likely the case. We generally recommend that site owners replace or remove abandoned plugins if possible.

    The WordPress.org team removes plugins for a variety of reasons. Unfortunately when they do so they rarely disclose why, and in many cases it is due to a security issue that hasn’t been addressed. If you’re unable to determine why a plugin was removed or you’ve confirmed that it was removed for security reasons you should remove it from your site. In cases where it was removed for non-security reasons, it may be okay to continue to run the plugin, but finding a well-maintained replacement is likely a better bet.

    We tell you about weak passwords

    The security of your website is only as strong as its weakest link. Every time you grant a user access to your site, especially administrators, you are relying on them to keep your site safe. Unfortunately not everyone uses strong passwords, putting your website at risk. Wordfence scan checks if any of your users are using very common passwords and performs an extended check on admin level accounts.

    We let you know about core, plugin or theme vulnerabilities

    A couple of years ago we published research showing that plugin vulnerabilities were the most common way attackers compromise WordPress websites. The third and fourth most common reasons were core and theme vulnerabilities. It goes without saying that staying on top of vulnerabilities in WordPress core, plugins and themes is critical.

    Every time the Wordfence scanner runs it checks to see if you are running software with known security vulnerabilities. It also warns you about any other updates that are needed, just in case the author quietly slipped in a security fix, which happens more often than it should.

    We keep making it better and faster

    Our development team is always working on ways to make the scanner perform better. Over the last couple of years we delivered a number of innovative updates that improved performance and speed significantly. In Fall of 2016 we released a new version of the scanner that performed up to 18x faster than the previous version. In Summer of 2017 we introduced lightweight scanning and optimized scan timing across VPS instances. In a subsequent release that same summer we introduced short-circuit scan signatures, improving performance by up to 6x.

    It’s even better with Premium

    The malware scanner relies on threat intelligence developed by our awesome team of security analysts in the form of malware signatures. Premium customers receive updates in real-time as they are developed (free sites receive updates 30 days later). Detecting the latest malware lets you react quickly to a compromised website. In addition, Wordfence Premium delivers real-time updates to firewall rules and enables the real-time IP blacklist.

    Conclusion

    The Wordfence scanner is a critical component in a layered security strategy. Wordfence scan alerts you quickly to malware, blacklist issues, security vulnerabilities, important updates and other security issues. To take detection to the next level you can upgrade to Wordfence Premium and receive malware signature updates in real-time.

    As always we welcome your feedback in the comments below and we’ll be around to reply.

    The post How the Wordfence Scanner Protects Your Site appeared first on Wordfence.

  • Wordfence GDPR Update 2: On Target For May 25th

    Preparations to get Wordfence and our organization ready for GDPR continue at Defiant and we are on schedule. Last week we sent out an update that said we are applying for the Privacy Shield certification program for both EU-US and Swiss-US and will soon have available a Data Processing Agreement for our EU customers who need one.

    This post is Copyright 2018 Defiant, Inc. and was published on the wordfence.com official blog. Republication of this post without permission is prohibited. You can find this post at: https://www.wordfence.com/blog/2018/05/wordfence-gdpr-compliance-update-2/

    We have now completed our application for the Privacy Shield certification programs mentioned above. As of this morning, May 16th, our Privacy Shield application has not been processed yet. We expect it to be completed by this coming Monday, the 21st of May.

    Once the Privacy Shield application is processed, on Monday, we plan to roll out plugin updates, website updates, policy updates, new ‘Help’ content and a further blog post explaining the updates. Most of this work is already completed, we just need to complete the application process and the rollout.

    If for some reason our Privacy Shield application is not processed by early next week, we have a contingency plan in place that would meet the deadline. It will create more work for us, but would ensure that we can continue to serve our European customers and keep ourselves and them GDPR compliant. The contingency plan does not require any changes to our software, only changes to our policies. Hopefully our Privacy Shield application will be processed in a timely fashion and we’ll remain on track. But as they say, hope for the best, plan for the worst.

    The bottom line is that by the end of next week, we will have completed our rollout to become fully GDPR compliant. Wordfence remains committed to serving our European customers, along with our US and world-wide customers, and the Defiant team is working hard to ensure that you will remain secure and compliant.

    As always, you are welcome to post in the comments below. Just a reminder, I am not a lawyer and, while we have a spectacular legal team of our own (Thank you Charlie, Mark, Corey and K&L Gates!), I can not give you general GDPR advice. I can only advise you on our own progress with regards to GDPR compliance.

    The post Wordfence GDPR Update 2: On Target For May 25th appeared first on Wordfence.

  • Introducing Discounted Hacked Site Cleanings

    Last month we introduced ‘high demand’ pricing for our site cleaning service. We did this because demand for site cleanings is seasonal and it became a challenge for us to deal with the surges in business we would see while maintaining a high level of customer service.

    This post is Copyright 2018 Defiant, Inc. and was published on the wordfence.com official blog. Republication of this post without permission is prohibited. You can find this post at: https://www.wordfence.com/blog/2018/05/discounted-hacked-wordpress-site-cleanings/

    We have always run our site cleaning business at break-even, which is why we are the lowest priced site cleaning service in the industry for such high quality. We clean sites to gain a better understanding of how hackers successfully compromise them, and to gather forensic data to improve our malware detection capability.

    We introduced the concept of demand based pricing to regulate the volume of orders we receive. It does not generate significantly more revenue. As demand goes up, by increasing the price we keep the number of orders from overwhelming our team, enabling us to deliver a consistent level of service to our customers.

    Before we introduced high demand pricing, we had a system in place that would just extend the wait time for a site cleaning. We would tell customers that it would take 1, then 2, then 4 – and we eventually got up to a 6 business day wait time for turnaround on a hacked site. That was completely unacceptable in our view. We wanted to deliver a consistent level of customer service, even if we were telling our customers what the wait time was and setting their expectations.

    Instead, I wanted our team to clean sites with a consistently fast turnaround time that never changed. In the face of fluctuating demand, the only way to regulate the order volume we received was to allow pricing to fluctuate. So we came up with ‘high demand’ pricing which helps keep our order volume at a manageable level during periods of high demand.

    Introducing Discounted Site Cleanings

    Now that our new pricing model has been live for a month, we have learned that we also have periods of low demand, like weekends. And we also have periods of very high productivity from our team, like Monday mornings. Yesterday morning, a Monday, we saw our team just charge through the site cleaning queue and almost empty it very quickly.

    We think that demand driven pricing should work both ways and our customers should benefit during times of low demand. If we’re going to regulate demand in one direction, why not do it in the other? So starting last Friday, we introduced discounted pricing.

    When our site cleaning queue falls below a certain threshold, discounted pricing kicks in and the multiplier will drop. So for example, yesterday morning we were selling site cleanings for 0.7X their usual price because the team emptied the queue. So instead of a site cleaning costing you $179 per site, it costs $125.70 if you order during a discount window. That’s a huge discount and without a doubt the best value for a hacked site cleaning in the business.

    You’ll know that discounted pricing is in effect on our site cleaning page because you’ll see a notice like this:

    Additional Sites Are Only $99 Each

    Many people don’t realize that we only charge $99 for each additional site you want cleaned for a given order. If you are an agency or developer, this is an incredible deal if you are working to clean up several hacked sites. You can order up to 10 sites through our standard checkout with this pricing. If you have more, please contact us using the link on the checkout page.

    Our work comes with a 90 day guarantee and we don’t lock you into an expensive recurring billing subscription. Our team are also some of the nicest people I’ve had the pleasure to work with and they are mentored by Brad Haas (CISSP, GCIH, and GCFA), one of our very talented senior analysts.

    Integrating The Team

    We recently made some additional changes to the Security Services Team (SST), by integrating them with our Customer Service team. Our SST and CS teams now work as a unit, seamlessly working with our site cleaning customers to securely get the required credentials, get the systems set up for the site cleaning and get the job done as quickly, securely and effectively as possible.

    We continue to measure, evaluate and improve our processes to ensure that our customers, their data and their customers stay secure and recover from a hack as quickly as possible.

    As always, we value your feedback and would love to hear from you, so please go ahead and post in the comments below. I’ll be around to read and reply.

    Regards,

    Mark Maunder

    Defiant Founder & CEO

    The post Introducing Discounted Hacked Site Cleanings appeared first on Wordfence.

  • Wordfence and GDPR: How The Defiant Team Are Preparing For GDPR

    We want to send out an update on the new data protection law, the General Data Protection Regulation (GDPR), going into effect soon and how Defiant is getting ready for it.

    This post is Copyright 2018 Defiant, Inc. and was published on the wordfence.com official blog. Republication of this post without permission is prohibited. You can find this post at: https://www.wordfence.com/blog/2018/05/wordfence-and-gdpr-how-the-defiant-team-are-preparing-for-gdpr/

    This new European law goes into effect on May 25, 2018. It is a new set of rules designed to give European citizens more control over their personal data. Defiant is actively preparing with new website changes and updates to the Wordfence plugin.

    Additional changes will include updated privacy policies and terms of use. We are applying for the Privacy Shield certification program for both EU-US and Swiss-US and will soon have available a Data Processing Agreement for our EU customers who need one.

    These updates will be made before the deadline. We will send out another notification with a detailed blog post when we have completed preparing for the new privacy regulations. You will begin to see these changes and updates emerge starting next week.

    The team at Defiant, makers of Wordfence, care deeply about our customer privacy and data protection. This extends to our European customers and the rest of the globe. To this end, we have been working diligently with our internal team and with outside experts to understand the implications of the GDPR, to perform a comprehensive internal audit and to get our software, systems and processes compliant with the GDPR.

    As always I welcome your questions and comments below.

    Regards,

    Mark Maunder – Defiant Founder & CEO.

     

    The post Wordfence and GDPR: How The Defiant Team Are Preparing For GDPR appeared first on Wordfence.