Online Services

Tag: WordPress Security

  • Introducing Discounted Hacked Site Cleanings

    Last month we introduced ‘high demand’ pricing for our site cleaning service. We did this because demand for site cleanings is seasonal and it became a challenge for us to deal with the surges in business we would see while maintaining a high level of customer service.

    This post is Copyright 2018 Defiant, Inc. and was published on the wordfence.com official blog. Republication of this post without permission is prohibited. You can find this post at: https://www.wordfence.com/blog/2018/05/discounted-hacked-wordpress-site-cleanings/

    We have always run our site cleaning business at break-even, which is why we are the lowest priced site cleaning service in the industry for such high quality. We clean sites to gain a better understanding of how hackers successfully compromise them, and to gather forensic data to improve our malware detection capability.

    We introduced the concept of demand based pricing to regulate the volume of orders we receive. It does not generate significantly more revenue. As demand goes up, by increasing the price we keep the number of orders from overwhelming our team, enabling us to deliver a consistent level of service to our customers.

    Before we introduced high demand pricing, we had a system in place that would just extend the wait time for a site cleaning. We would tell customers that it would take 1, then 2, then 4 – and we eventually got up to a 6 business day wait time for turnaround on a hacked site. That was completely unacceptable in our view. We wanted to deliver a consistent level of customer service, even if we were telling our customers what the wait time was and setting their expectations.

    Instead, I wanted our team to clean sites with a consistently fast turnaround time that never changed. In the face of fluctuating demand, the only way to regulate the order volume we received was to allow pricing to fluctuate. So we came up with ‘high demand’ pricing which helps keep our order volume at a manageable level during periods of high demand.

    Introducing Discounted Site Cleanings

    Now that our new pricing model has been live for a month, we have learned that we also have periods of low demand, like weekends. And we also have periods of very high productivity from our team, like Monday mornings. Yesterday morning, a Monday, we saw our team just charge through the site cleaning queue and almost empty it very quickly.

    We think that demand driven pricing should work both ways and our customers should benefit during times of low demand. If we’re going to regulate demand in one direction, why not do it in the other? So starting last Friday, we introduced discounted pricing.

    When our site cleaning queue falls below a certain threshold, discounted pricing kicks in and the multiplier will drop. So for example, yesterday morning we were selling site cleanings for 0.7X their usual price because the team emptied the queue. So instead of a site cleaning costing you $179 per site, it costs $125.70 if you order during a discount window. That’s a huge discount and without a doubt the best value for a hacked site cleaning in the business.

    You’ll know that discounted pricing is in effect on our site cleaning page because you’ll see a notice like this:

    Additional Sites Are Only $99 Each

    Many people don’t realize that we only charge $99 for each additional site you want cleaned for a given order. If you are an agency or developer, this is an incredible deal if you are working to clean up several hacked sites. You can order up to 10 sites through our standard checkout with this pricing. If you have more, please contact us using the link on the checkout page.

    Our work comes with a 90 day guarantee and we don’t lock you into an expensive recurring billing subscription. Our team are also some of the nicest people I’ve had the pleasure to work with and they are mentored by Brad Haas (CISSP, GCIH, and GCFA), one of our very talented senior analysts.

    Integrating The Team

    We recently made some additional changes to the Security Services Team (SST), by integrating them with our Customer Service team. Our SST and CS teams now work as a unit, seamlessly working with our site cleaning customers to securely get the required credentials, get the systems set up for the site cleaning and get the job done as quickly, securely and effectively as possible.

    We continue to measure, evaluate and improve our processes to ensure that our customers, their data and their customers stay secure and recover from a hack as quickly as possible.

    As always, we value your feedback and would love to hear from you, so please go ahead and post in the comments below. I’ll be around to read and reply.

    Regards,

    Mark Maunder

    Defiant Founder & CEO

    The post Introducing Discounted Hacked Site Cleanings appeared first on Wordfence.

  • WordPress: Tracking Emerging Cryptomining Threats

    This is a post written by James Yokobosky who works on the Defiant Threat Intelligence team. In his daily job he analyzes new WordPress threats as they emerge and adds detection capability to the Wordfence malware scanner. In addition to making sure we detect new malware, James also researches the pieces of malware we find to learn more about how they work, what they do and who is behind each campaign.

    This post is Copyright 2018 Defiant, Inc. and was published on the wordfence.com official blog. Republication of this post without permission is prohibited. You can find this post at: https://www.wordfence.com/blog/2018/05/wordpress-tracking-emerging-cryptomining-threats/

    This post will give you an idea of what the workflow looks like for one of our Threat Analysts at Defiant, and will give you some insight into the emerging malware variants that we are seeing that target WordPress, how they work and what they do.

    In this post, James describes his analysis of a Monero cryptocurrency miner that he recently examined, and explains how he tracked down and communicated with the command and control infrastructure for this malware variant. This post provides a clear illustration of how we rapidly add detection capability to the Wordfence malware scanner for emerging threats.

    Fresh Malware Arrives for Analysis

    One of our sources of threat data at Defiant is cleaning hacked websites. In this case, Ivan, a member of our SST team had cleaned a hacked site and handed me the forensic data for analysis. The site had been hacked for months before the owner discovered that it had been compromised.

    My normal routine is to start by verifying the files we already detect to check if there is any new information inside any of them. Usually there is not, and this infection did not yield any surprises in the files that Wordfence already detected.

    What did surprise me is that the server had a large number of malicious files we have not seen before. The server had been infected for a long time, which may have left the attacker feeling confident enough to upload more valuable code. For us, a server with code we have not seen before is a treasure trove, because it immediately allows us to add new detection capability to the Wordfence malware scanner. If an attacker is caught in this situation, they generally have a bad day, because many of their files that may have previously been undetected by malware scanners will now be detected by our scan.

    The first thing that made this attacker different from others is that, instead of using a standard javascript code obfuscator that just scrambles the code, they were using a finite wordlist to replace variable and function names in the code. When you look at the code, the variable and function names just seem like gibberish:

    
    function flu(sake,immobilitys)
        {
            chains = neatly / seehis;
            plotted = airs / lucky;
            storm = immediately + lowly;
            guests = soothed - lucie;
        }
    
    

    I immediately searched for other similar files out of the remaining samples and found several, then proceeded to write new signatures to detect those files. That accomplished, I moved on to the next file in the list. That was a basic PHP file that selectively redirects regular users, not search engines, to a malicious website. This is a standard thing we see, so I wrote a signature to detect this updated malware variant and moved on.

    A Cryptomining Binary is Found

    The third file was a bit more interesting. It was an ELF 64-bit LSB shared object, x86-64, dynamically linked and stripped executable. It is a compiled file designed to run on a Linux system with a specific architecture, which has meaningful debugging data removed. It is similar to a Windows .exe file. These are relatively rare to see on WordPress infections because most web servers are not set up to allow arbitrary executables to run, and for this to work, an attacker needs to do more work on their end.

    Because we already know this mystery file is doing something malicious, a good first step is to see if other antivirus software has already identified it. VirusTotal is an industry-standard way to achieve this, and sure enough a handful of the supported vendors do detect and identify the file.

    The names VirusTotal returned provide a hint of what the file is:

    • Misc.Riskware.BitCoinMiner.Linux,
    • LINUX/BitCoinMiner.dbwhf,
    • not-a-virus:HEUR:RiskTool.AndroidOS.Miner.b,

    and similar suggest this is a cryptocurrency miner. At this point I performed a cursory inspection of the binary file to search for plaintext strings or recognizable disassembly and quickly identified the specific build: This is a mostly-stock xmrig ( https://github.com/xmrig/xmrig ) Monero-focused miner, well known in that community. Other artifacts inside the file allow me to confirm it was compiled on 2018-01-16 with a modern version of GCC.

    I could tell there had been some modifications from the original source code. A quick look revealed that the change was hardcoding the addresses to send results – the pool addresses – so anyone running this specific file will be sending money to the attacker. At this point I had more than enough information to write a reliable signature to detect this malware, and I quickly did. We have more samples and I had yet to discover how the attacker runs and manages this hacked, zombie miner.

    Analyzing the Configuration File

    The next unique file shows another unusual level of technical sophistication from the “average” WordPress attacker: A separate configuration! Having just seen xmrig, it is easy to tell this JSON file contains instructions for how to run the mining executable.

    It includes instructions to run in the background (hidden), use only 40% of the maximum available CPU, to slow down if the machine is otherwise busy, and other specific technical details related to the mining process. Luckily for us it is normally a terrible idea to run cryptominers on your WordPress web server if you are the person paying for it, so I can safely add a signature to identify this otherwise-benign configuration code without creating false positives.

    Discovering the Command and Control Servers

    With our next sample we hit the jackpot. It is a Python backdoor script that, while running, will check for new instructions against a centralized command and control server every 5 minutes. The backdoor itself is written to hide from system administrators. It masquerades as php-fpm ( https://php-fpm.org ) which is a normal process to be running on that server, and it is “well-behaved.” That is to say, it sits quietly and most of the time is not doing anything unusual or malicious.

    Built into the backdoor is a report function, used to give the attacker data about the hacked machine and status updates on any activity, and a variety of normal system administration tasks related to downloading files, controlling processes, and executing commands. The code is well-formed and has obvious updates and adjustments made, implying the attacker has been developing and using this backdoor for some time. The method of hiding and the interval to check for new commands are easily configurable to evade intrusion detection systems and firewalls.

    Most importantly, the command and control server’s IP address and method of communication is now available to us. I checked that it is still “up” – online and responding to requests – and put a pin in it. First I needed to develop a signature so that Wordfence detects this backdoor, then I inspected the remaining samples for more hints about the attacker before I risked exposing myself as infiltrating his botnet.

    Only one of the remaining samples is noteworthy and related to the backdoor. It is a short Bash script used to start the backdoor running. Two things here again indicate a relatively sophisticated attacker: The backdoor is installed to look like a common part of a Linux shell and is executed in such a way that it looks like the legitimate owner of the server ran an innocuous command. This is easy to write a signature to detect, now that we have seen it. But this technique is an effective misdirect for a sysop trying to identify where the malicious activity is coming from. Had the attacker deleted this remnant file it would probably have been impossible to identify how the backdoor started, given the lack of forensic logging on the server.

    Deploying Signatures to our Premium Customers

    I confirmed that all of the previously undetected samples are detected by Wordfence with our new signatures and I immediately entered them into our Premium BETA feed. This allows us to receive instant feedback about possible bugs or false positives from our users who are aware of the Wordfence beta feed for scan signatures.

    We do a more rigorous QA over the following hours and, once completed, the signatures proceed out into our production Premium feed so that our Premium customers receive this new detection capability in real-time. The important part is getting that protection to our users as quickly as possible before engaging in other research.

    Going Deeper Down the Rabbit Hole

    But now, of course, I was free to spend some time doing that research! As mentioned earlier, I had all of the information I needed to communicate with the attacker’s command and control server (C&C server). Rather than setting up a controlled infection and monitoring how the script runs, I can manually act as the “infected server” and see what other data I can gather by sending my own status updates.

    The C&C server works via HTTP and includes several different endpoints. For the developers in the audience, it’s a REST-like API. When an infected server first executes, it encodes a set of values that give the attacker information about the operating system, hardware, and active processes and requests a configuration file.

    I started by sending a false report for a non-existent server and I receive a customized configuration. What I receive is very similar to the JSON configuration file I examined earlier, with lower settings to match the lower quality machine I’m pretending to be, along with some other settings tailored to improve that machine’s specific performance during cryptomining. At this point the backdoor will wait quietly for several minutes so I did the same.

    On the next report I sent the same machine information and a plausible change in the active processes and this time receive a set of commands. The C&C server instructed the backdoor to download a file, apply basic cloaking techniques, execute the file, and report the output of that file on the next instruction. I downloaded the file and it is another more recently compiled xmrig build. It also matches the different architecture I am claiming to have. The initial command is a test to confirm the program works correctly, and I simulated this and at the next report interval sent the expected data.

    Finally the C&C server sent back an instruction set to run the miner, reconfigure the interval to send status reports, and to continue checking for a change of commands every 5 minutes. The goal of the attacker is to make money and this miner will use the server resources to mine Monero, a cryptocurrency which we have written about extensively in the past.

    Monero is uniquely suited for this sort of hack for two reasons. Firstly, it is designed for individual anonymity and identifying the person who is receiving the mined coins is extremely difficult. Secondly, the mining algorithm is meant to be run on a CPU rather than GPU. Most web servers don’t have GPUs, and so mining a currency that allows you to effectively use a CPU is an ideal way to turn stolen web server processing power into hard cryptocurrency. When you aggregate a thousand or tens of thousands of hacked web servers together, that can result in a significant profit for an attacker.

    Wrapping Up

    Once I completed my analysis and ensured that Wordfence detects all variants of this new malware, I documented the tactics, techniques and procedures (TTPs) of this new attacker along with logging the malware and other indicators of compromise (IOCs) into our internal threat intelligence platform.

    It’s worth noting that the attacker who controls machines compromised by this infection is controlling a large cluster of stolen compute power. You can think of this as a private AWS cloud that the attacker can use for anything that needs computing resources. They are currently using their stolen cluster for cryptocurrency mining, but there is nothing preventing them from using these resources to conduct DDoS attacks, email spam campaigns, to brute force crack stolen password hashes or use the machines as proxies for misdirection while attacking other sites. They could even lease the compute resources to other attackers.

    That is why I am excited whenever we have an opportunity to add detection for these kinds of new infections to the Wordfence malware scan. By analyzing a single compromised website and deploying detection to Wordfence, we have a good chance of shutting down this attacker once all sites running Wordfence detect this infection.

    Closing Notes

    I’d like to thank James for taking the time out of his busy schedule chasing malware to write this comprehensive post. If you have any questions, please don’t hesitate to post them in the comments below. Both James and I will be around to answer any questions. ~Mark Maunder

    This post was written by James Yokobosky and edited by Mark Maunder with assistance from Dan Moen.

    The post WordPress: Tracking Emerging Cryptomining Threats appeared first on Wordfence.

  • Solved: Jetpack Generating Mysterious Admin Email Change Messages

    We’ve received quite a few questions about this in the past 24 hours, either via forums, email or twitter. Roughly 14 hours ago we started seeing reports that WordPress site owners running Jetpack were receiving emails that stated the following:

    This post is Copyright 2018 Defiant, Inc. and was published on the wordfence.com official blog. Republication of this post without permission is prohibited. You can find this post at: https://www.wordfence.com/blog/2018/05/jetpack-admin-email-change/


    You recently requested to have the administration email address on your site changed.

    If this is correct, please click on the following link to change it: [link]

    You can safely ignore and delete this email if you do not want to take this action.

    This email has been sent to [email]


    This has been reported and discussed on Reddit here and here.

    It was also reported on the WordPress forums where Brandon Kraft, who works at Automattic as customer happiness team lead, posted the following update just over an hour ago:


    Howdy y’all,

    This is something we missed. We started noting the admin email address which ended up triggering WordPress.com’s notification system unintentionally, which sent the e-mails you saw. I disabled the notifications about 12 hours ago (02:32 UTC) so you will not see any additional e-mails.

    There is no security threat or breach and no action is required for those messages. I’m sorry for the hassle and worry. We take testing releases very seriously and it was a bit of a perfect storm that led to the particular condition that triggered the notification to be missed pre-release.


    It sounds like the window during which this occurred was just a few hours, so the impact may not include the full Jetpack ecosystem, but just those sites that updated during that time.

    As a precaution the Wordfence team looked at Jetpack’s source along with other possible vectors before we received Brandon’s update and didn’t find anything. So it looks like this was just a case of a bug that slipped through QA and made it into production.

    Thanks Brandon and the Jetpack team for the update. We will now return to our regularly scheduled programming.

    The post Solved: Jetpack Generating Mysterious Admin Email Change Messages appeared first on Wordfence.

  • Getting the Most From Wordfence Premium

    If your WordPress site matters, upgrading to Wordfence Premium gives you the best protection available. And at $99 per year, it is incredibly affordable. Once you’ve made this great investment, there are a few things you can do to optimize your site’s security.

    This post is Copyright 2018 Defiant, Inc. and was published on the wordfence.com official blog. Republication of this post without permission is prohibited. You can find this post at: https://www.wordfence.com/blog/2018/04/wordfence-premium/

    Install Your Premium License Key

    Do you have the free version of Wordfence installed? You probably see that your site security status circles are not fully 100%. You can quickly change that after you purchase your premium license.

    Your Premium license key is available on the API Keys page at Wordfence.com. To install it, simply go to either the Global Options or All Options page within the plugin on your site, and paste the license key into the ‘License Key’ box in the Wordfence License section. Hit the ‘Install License’ button and you’re all set!

    That one step enables these important Premium features:

    • The Real-time IP Blacklist blocks all requests from the most malicious IPs, protecting your site while reducing load.
    • Real-time firewall rule updates protect you from the latest threats
    • Real-time malware signature updates provide malware blocking within the firewall and malware scanning features with the latest threat intelligence
    • Site reputation checks tell you if your IP has been blacklisted for malicious activity, generating spam or other security issues.
    • Premium support from our amazing team of Senior Support Engineers

     

     

    There are just a few more steps to make sure you site is locked down.

    Optimize the Firewall

    Your Wordfence firewall should be in extended protection mode, which means the Wordfence firewall will execute before any other PHP code on your server. There’s no better protection available than the Wordfence firewall when it’s optimized and armed with the Premium firewall rules, malware signatures and malicious IPs.

    You can learn more about optimizing the Wordfence firewall in our help section.

    Enable Two-Factor Authentication

    Two factor is one of the most secure forms of remote system authentication available. We support both text messages to your cell phone or Google Authenticator as second authentication methods. If a password is ever stolen somehow, this extra layer of protection ensures your WordPress site remains secure.

    Configure Country Blocking

    If you’re experiencing malicious activity from a country that you’re not doing business in, you can block it with Wordfence Premium. Be judicious in your blocking, however. Make sure you don’t block countries that may affect your site’s functionality (e.g., don’t block the United States and inadvertently block Google and PayPal).

    You can also use country blocking to secure your login page only. If you know you’ll only be logging in from one location, secure your login page from being accessed from other locations.

    Customize Your Scan Schedule

    With Wordfence Premium, a full scan runs every 24 hours by default, which should be fine for most sites. You can specify which hour or hours of the day you’d like scans to run. We recommend looking at your site traffic patterns and selecting times when traffic is generally the lowest for the day. If you’d like to increase the frequency, you can schedule them to run as often as every hour.

    Managing a Large Number of Sites?

    We’re doing something new for those of you tasked with securing a large number of WordPress web sites. The Wordfence Client Partner initiative gives agencies, educational institutions, and other large scale users of WordPress a dedicated technical partner to assist with Wordfence at scale. Does this sound like you? Let us know. We’re here to help.

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    portalId: “4354010”,
    formId: “9991d113-0424-4aec-b28c-0e968cd8a8c2”
    });

    Get Support From Our Senior Support Engineers

    The comprehensive capabilities of Wordfence give you tools and features that provide a level of security for WordPress you won’t see elsewhere. But when you’re just getting started, it all may seem overwhelming at first. With Wordfence Premium, you have access to the best WordPress security support team in the world. Our awesome team of Sr. Support Engineers can assist you with any Wordfence- or site security-related question you may have. Just enter a ticket here and they will respond within a few hours on average.

    Conclusion

    We hope this article helped get your started with Wordfence Premium. To learn more about Wordfence please check out our great help content, or our learning center to learn more about WordPress security in general.

    The post Getting the Most From Wordfence Premium appeared first on Wordfence.